Cookies Policy | Mirax Casino

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device, remember certain information and support functions that help the website work as intended. Cookies do not usually contain information that directly identifies you by name. Depending on the type of cookie and the information associated with it, they may be linked to information such as your browser, device, approximate location, account activity or website preferences.

Some cookies are set by Mirax Casino, while others may be set by service providers that support website functions, security, analytics, advertising or customer communications. These providers may process information collected through cookies in accordance with their own privacy information and applicable requirements. Similar technologies can include pixels, tags, software development kits, local storage and device identifiers. This policy uses the word cookies to refer to cookies and similar technologies unless a distinction is needed.

Cookies can be session cookies or persistent cookies. Session cookies are temporary and are normally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose, your browser settings and the applicable technology. Some cookies may be used only during a single visit, while others may help remember your choices when you return.

Why cookies matter

Cookies help us provide a smoother and more reliable online experience. They can allow pages to load correctly, remember language or display preferences, help protect accounts and identify technical problems. Without certain cookies, parts of the website may not function properly. Other cookies are optional and help us understand how visitors use the website so that we can improve its content, navigation and performance.

2. How Mirax Casino may use cookies

The cookies used on the website may serve different purposes. The categories below are provided to explain the main ways cookies can be used. A particular cookie may have more than one function, and the cookies available on the website may change as our services, technology and legal obligations develop.

Strictly necessary cookies

These cookies are needed for essential website functions. They may support account access, secure areas, session management, navigation, fraud prevention, security controls, age-related checks, consent settings and other basic services. They can also help maintain the integrity of transactions and protect the website from misuse. Strictly necessary cookies generally cannot be disabled through a website preference tool because doing so may prevent core features from working.

Functional and preference cookies

Functional cookies help remember choices you make while using the website. For example, they may remember selected language, region, display options or other settings. These cookies are intended to make the website more convenient and reduce the need to repeat the same selections. If you refuse or remove them, some preferences may not be retained and you may need to make those choices again.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about pages viewed, links selected, time spent on pages, general navigation paths, browser type, device type and technical performance. This information can be used in aggregated or otherwise limited form to identify errors, improve usability, measure website performance and make informed decisions about content. Analytics information is not intended to determine the outcome of any game or guarantee a particular result.

Security, compliance and responsible gambling technologies

Cookies and related technologies may be used to support security, identity verification, fraud detection, regulatory compliance and responsible gambling controls. They may help identify unusual activity, prevent unauthorised access, maintain accurate records, apply account protections and support tools designed to help customers manage their gambling. These technologies may operate even where optional analytics or marketing cookies have been declined if they are required for security, legal or operational purposes.

Marketing and advertising cookies

Where permitted and where you have provided the required consent, marketing cookies may help measure campaigns, limit repeated advertising, understand which content is relevant and show information about services across websites or digital channels. These cookies may be placed by Mirax Casino or by advertising and communication providers acting on its behalf. You can withdraw consent or adjust your preferences at any time through the available cookie settings or your browser controls.

3. Your cookie choices and controls

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select individual categories. Your choices should be recorded by a preference cookie so that the notice does not appear unnecessarily. If you use different browsers or devices, you may need to set your preferences separately on each one.

You can usually control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before cookies are stored. The steps differ between browsers and devices, so you should consult the relevant browser help information for current instructions.

Accept or reject optional cookies through the website's cookie preference tool, where available.
Delete cookies already stored on your device through your browser settings.
Block some or all cookies by changing your browser privacy controls.
Use private or incognito browsing features where supported by your browser.
Review permissions for applications and devices that may use similar technologies.

Blocking or deleting cookies may affect your experience. You may need to enter information again, lose saved preferences or experience reduced functionality. Some areas may not be accessible if essential cookies are blocked. Cookie controls do not necessarily remove information that has already been collected or stored in account, security, compliance or transaction records. Those records are handled under our Privacy Policy and applicable legal requirements.

Browser-based do-not-track signals are not interpreted consistently across all devices and services. Where required, we will consider available consent and privacy controls in accordance with applicable law. Adjusting cookies does not automatically opt you out of every form of communication. Separate account, marketing or notification preferences may apply.

4. Third-party services, updates and contact

The website may use third-party services to support functions such as hosting, security, payment processing, analytics, customer support, advertising, identity checks or technical performance. Those services may use cookies or similar technologies on our behalf or as independent service providers. Third-party cookies may be governed by the relevant provider's privacy policy. We do not control every third-party technology, and you should review the provider's information if you want to understand how it collects or uses data.

Links to other websites, applications or platforms may be available through the website. If you follow such a link, the destination service may use its own cookies and privacy practices. This Cookies Policy does not apply to websites that are not operated by Mirax Casino. You should read the applicable policy before providing personal information or using any linked service.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our privacy practices. When changes are made, the updated version will be made available on the website and the date of the latest revision may be shown. If a change materially affects how optional cookies are used, we may provide an updated notice or request consent where required.

Questions and further information

If you have questions about this Cookies Policy, your cookie preferences or the way information is handled, please use the customer support or contact options made available on the Mirax Casino website. Do not include unnecessary sensitive information in a support request. We may need to verify your identity before discussing account-related information or making changes to certain preferences.

This policy is intended to provide general information for visitors and customers in Australia. It does not limit any rights you may have under applicable Australian privacy or consumer protection law. If there is a conflict between this policy and a mandatory legal requirement, the mandatory requirement will apply.