Across four deposits
Contact Mirax Casino
Mirax Casino operates under licence 0000091 issued by the Tobique Gaming Commission and licence OGL/2023/176/0095 issued by the Curaçao Gaming Authority (CGA).
How to get in touch
For assistance by email, contact support@miraxcasino.best. When writing, use the email address linked to your account where possible and explain what you need help with in clear, concise language. This helps the support team identify your request and provide relevant guidance.
Please include your account email address or username, a short description of the issue, and screenshots if relevant. Do not include your password, full payment card details or other sensitive information in your message. If your question relates to a transaction, include the relevant date and any available reference information without sharing confidential payment data.
Common reasons to contact support
- Account access, profile details and verification questions
- Deposit or withdrawal questions and payment-related issues
- Questions about bonus terms, eligibility or wagering requirements
- Technical problems affecting the website or your account
- Requests for responsible gambling information, account restrictions or further support
Before sending your message
Check that your message is being sent from the correct email address and that the details provided are accurate. A clear subject line and a brief explanation can help your request reach the appropriate team. If you are following up, reply to the existing email where possible so the conversation can be reviewed together.
Please allow reasonable time for a response before sending repeated requests, as multiple messages about the same matter may slow the review process. If you have a responsible gambling concern, state this clearly in your email so it can be treated appropriately.