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Mirax Casino Terms & Conditions
Mirax Casino operates under licence 0000091 issued by the Tobique Gaming Commission and licence OGL/2023/176/0095 issued by the Curaçao Gaming Authority (CGA).
1. General terms and eligibility
These Terms & Conditions govern your use of the Mirax Casino website, account facilities, games, payment functions and any related services made available through the website. They apply to every visit and transaction unless a separate written term or specific product rule expressly applies. If you do not accept these terms, you must not use the website or its services.
You must be legally permitted to access online gambling services in the place where you are located. Players in Australia should check the laws that apply in their state or territory before using the website. You are responsible for ensuring that online gambling is lawful for you. Access may be restricted where gambling services are not permitted, and Mirax Casino may use reasonable measures to prevent access from restricted locations.
You must be at least the legal gambling age applicable to you and must provide accurate information when registering or using the website. Mirax Casino may request evidence of age, identity, location or payment ownership before allowing access to particular services. Providing false, incomplete or misleading information may result in account restrictions, cancellation of transactions or closure of an account.
Only one personal account may be opened unless Mirax Casino has expressly approved another arrangement. An account is personal to the registered player and must not be sold, transferred, shared or operated by another person. You must keep your login details confidential and notify Mirax Casino promptly if you believe that your account has been accessed without permission.
- Use the website only for lawful purposes and in accordance with these terms.
- Keep registration and account information current and accurate.
- Do not allow another person to use your account or payment method.
- Do not use the website in a way that could damage, interrupt or compromise its operation.
- Follow the rules shown for each game, promotion, payment option and service.
2. Accounts, funds and transactions
When you open an account, you are responsible for checking that all information is correct. You must update information when circumstances change. Mirax Casino may carry out verification checks at any stage, including before processing withdrawals, and may pause account activity while checks are completed. These checks help protect players, prevent fraud and support applicable legal and regulatory obligations.
Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not use a payment method belonging to another person without prior approval. Payment options, minimum or maximum transaction values, processing conditions and any applicable charges may vary. The available information at the time of a transaction will apply to that transaction.
You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and past results do not predict future outcomes. Games are designed to produce results based on chance or the rules displayed for the relevant game. You should not treat gambling as a way to earn income, repay debts or solve financial problems.
Withdrawals may be subject to identity, security, anti-fraud and payment checks. Mirax Casino may return funds through the original payment method where this is possible and appropriate. A withdrawal request may be declined, delayed or adjusted where information is missing, a transaction is reversed, an account is under review or these terms have been breached. Any applicable terms shown during the withdrawal process will also apply.
You must not attempt to abuse payment systems, reverse legitimate transactions without a valid reason, use stolen funds or engage in money laundering, fraud or other unlawful conduct. Suspicious activity may be reported to the appropriate authorities where required. Mirax Casino may retain or restrict funds where this is necessary to investigate suspected unlawful or prohibited activity.
Account suspension and closure
Mirax Casino may suspend, restrict or close an account where it reasonably believes that a player has breached these terms, provided inaccurate information, acted dishonestly, used unauthorised payment methods, attempted to manipulate a game or promotion, or created a security, legal or operational risk. An account may also be closed at the player's request, subject to completion of any required checks and settlement of legitimate outstanding matters.
3. Games, promotions and responsible gambling
Each game may have its own rules, features, betting requirements and outcome calculations. You should read the information displayed before playing. By placing a bet or starting a game, you accept the applicable game rules. Where a technical issue, display error or system interruption affects a game, Mirax Casino may review the relevant activity and take reasonable steps to correct the issue in accordance with the applicable rules.
Promotions, bonuses, tournaments and other offers are available only under their individual promotional terms. Those terms may include eligibility conditions, time limits, wagering or play-through requirements, restricted games, maximum values, withdrawal conditions and other limitations. A promotion must not be used in a way that defeats its intended purpose. Mirax Casino may amend, cancel or withdraw an offer where this is permitted by the relevant promotional terms or where misuse, error or technical failure occurs.
Mirax Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a source of guaranteed income. Consider setting a personal budget and time limit before you play, and stop when those limits are reached. Never chase losses, gamble when distressed or borrow money to gamble.
- Decide how much time and money you can afford before starting.
- Take regular breaks and keep gambling separate from essential spending.
- Do not increase stakes to recover previous losses.
- Use available account controls or request assistance if gambling is becoming difficult to manage.
- Seek independent support from an appropriate gambling-help service if you are concerned about your behaviour.
You may ask for account restrictions, deposit controls, time limits or a self-exclusion arrangement where these tools are available. A self-exclusion request should be treated seriously, and you must not attempt to create another account or bypass a restriction. Mirax Casino may apply additional safeguards where responsible gambling concerns are identified.
4. Website use, privacy and changes
The website and its content are provided for personal use. You must not copy, modify, reproduce, distribute, reverse engineer or commercially exploit any part of the website without permission. You must not introduce malicious code, use automated systems to access the website without authorisation, interfere with security measures or attempt to gain unauthorised access to accounts, systems or data.
Mirax Casino aims to provide a reliable service but does not promise that the website will always be available, uninterrupted or free from errors. Access may be affected by maintenance, updates, network problems, device issues, third-party services or circumstances outside reasonable control. You are responsible for using a suitable device, connection and security software, and for protecting your own account credentials.
Personal information is handled in accordance with the Mirax Casino Privacy Policy. Information may be collected and used to provide services, verify identity and age, process transactions, maintain security, prevent fraud, meet legal obligations and communicate with you about your account. You should review the Privacy Policy to understand how information is collected, used, stored and shared.
These terms may be updated from time to time to reflect changes to services, law, security requirements or business practices. The current version published on the website will apply from the date stated or, where no date is stated, from publication. If a change is important, reasonable notice may be provided through the website or by another suitable method. You should review the terms regularly. Continuing to use the website after an update means that you accept the revised terms.
If any part of these terms is found to be invalid or unenforceable, that part will be interpreted or removed only to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a right immediately does not mean that the right has been waived. These terms, together with the applicable Privacy Policy, game rules and promotional conditions, form the basis of your use of Mirax Casino.
If you have a question, complaint or concern about your account or the website, please use the contact or support options made available on Mirax Casino. Provide clear details and any relevant information so the matter can be reviewed. You should not send payment passwords or other sensitive security credentials when requesting assistance.